Shipping policy

At PAW CANVAS, we’re committed to ensuring your order reaches you quickly and securely. All of our apparel is made-to-order through a print-on-demand model, and we aim to provide a smooth and transparent shipping experience.

📦 Shipping Rates & Processing Times

US Domestic Shipping
  • Standard Shipping: Starts at $12.89
  • Processing Time: 3–7 business days
  • Estimated Delivery: 7–10 business days
International Shipping
  • Standard Shipping: Starts at $24.89 (varies by destination)
  • Processing Time: 3–7 business days
  • Estimated Delivery: 10–21 business days (customs may cause delays)

Shipping fees are non-refundable due to the custom nature of each order.

🏭 Fulfillment & Shipping Locations

All items are printed on demand and shipped from multiple fulfillment centers across the United States and internationally to ensure efficient delivery.
  • Processing operates Monday–Friday (excluding major holidays).

📬 Order Processing & Tracking

  • Order Confirmation: Sent via email once your order is placed
  • Tracking Info: Emailed when your order ships (may take 24–48 hours to update)
  • Pre-orders: Shipping timelines will be clearly stated on each product page.

🚫 Shipping Restrictions

  • We do not ship to multiple addresses per order
  • APO/FPO addresses are supported, but delivery may take 1–2 weeks

📍 Please double-check your shipping address at checkout to avoid delays.

📌 APO/FPO Addresses
  • Delivery Time: 1–2 weeks
  • Tracking: May be limited due to military mail services

🌐 Customs & Import Duties (International Orders)

  • Customs and import duties are determined by your country’s regulations
  • Any applicable fees are the responsibility of the recipient
  • Necessary customs documentation will be provided
  • Regulations and delays vary by destination

🎄 Holiday Shipping

During peak seasons:

  • Processing times may be extended
  • Holiday order deadlines will be posted on www.pawcanvas.com in advance

🤝 Need Help?

  • Email: support@pawcanvas.com
  • Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST
  • Typical Response Time: Within 48 hours